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Hello Easy Makeup! FAQ’s

Once I purchase my course, what’s next?

Once you purchase your course, we will get started setting up your account. As soon as it is set-up, we will e-mail you the link to access your classes and your username and password.

If you purchased M-F, you will receive your username and password within 24 hours. If you purchase on the weekend, expect approval no later than the next business day.  

Who can I contact if I have any questions or concerns?

Please contact diana@helloeasymakeup.com with any questions or concerns. It is important to us to make our customers happy so we want to hear if there are any reasons that is not happening!

What if I want a refund?

We feel confident you’ll love our courses, but if for any reason they don’t meet your expectations, we will be happy to give you a refund within 30 days of your purchase. 

How long do I have access to the course?

For as long as Hello Easy Makeup! exists you’ll have access to the course. That means you can go at your own speed and take your time if you need, practicing your new makeup knowledge as you go. Plus you can always revisit a course later if you feel like you need a refresher.

Where does training take place? 

All courses are online in our members only community. They are mobile and tablet friendly so all you need to watch is a screen and an internet connection. 

Why pay for this when I can get free tutorials on YouTube?

Most YouTube makeup tutorials assume a level of knowledge most everyday women just don’t have so you end up more lost than when you started. We teach the foundations of makeup in a step by step way that makes it easy for even a makeup novice to recreate.